in refunds processed in 2023.
countries use returns with ZigZag.
ZigZag is a market-leading global returns software & warehousing solution provider.
“Integrations were taking months to build in-house but other IPaaS couldn’t handle the custom workflows we needed.”
Returns workflows need to mirror operations, incorporating product data, tax management, fees, and multi-delivery processes. Creating these custom workflows was impossible with other iPaaS solutions.
Versori's custom workflow builder allowed each integration to replicate the exact workflows needed for returns. With the ability to embed if-else logic directly into the workflow, every possible return scenario was accounted for seamlessly.
Mapping complex objects like product data and delivery details was a time-consuming process, taking weeks as ZigZag needed to integrate with all major commerce platforms and last-mile providers.
Versori's AI transformer enabled complex mappings to be built out in minutes, cutting weeks out of the build process.
In-house resources were spread between product features & integrations, leading to months long timelines & inconsistent delivery.
Versori provides the platform & the expertise without the tens of thousands in professional service fees. ZigZag was able to outsource the work fully to Versori, allowing their engineers to focus on product features.
per connector.
per connector.
per connector.
per connector.
Versori's platform supports webhooks natively. This enabled us to listen for the creation of a return in the ZigZag system to trigger the workflow.
Versori onboarded ZigZag's entire API in just 30 seconds using the Connector Engine.
Configuring the endpoint to retrieve return data by retailer was as simple as adding the endpoint to the board.
Versori's AI transformer enabled the mappings to be configured in seconds.
An engineer only had to check these over to complete the step, saving days of work.
Versori's platform monitored and managed product data issues, such as oversized files during peak periods, and alerted support engineers to prevent upload or transformation failures.
Build seamless integrations for your organisation, from start to finish. Whether it’s embedded marketplaces, operational automation, AI-driven support, or pre-built workflows, the Versori platform supports a wide range of industries.
Onboarding was reduced from 80 days to hours, enabling the integration of thousands of brands, and cutting costs significantly.
Onboarding a brand’s product catalog to a new marketplace is typically slow and error-prone, but with generative AI, this process is being revolutionised.
Shopify is moving from REST to the more efficient GraphQL API, urging developers to migrate for precise data fetching, reduced overhead, and advanced e-commerce capabilities.
Shopify’s shift to GraphQL poses integration challenges, but Versori offers swift, cost-effective solutions for seamless, low-disruption migration.