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Communication

Custom Integrations with

Help Scout

Deliver customer support efficiently.

Rating
Avg. Time to Connect
2m 45s
Avg. Integration Time Saved
11 weeks
Built with
SOC II Compliance
New Conversation Started
Trigger when a new conversation begins.
Customer Reply Received
Trigger when a customer replies.
Agent Assigned
Trigger when an agent is assigned.
Conversation Closed
Trigger when a conversation is closed.
Tag Added
Trigger when a tag is added.
Satisfaction Rating Received
Trigger when a satisfaction rating is received.
Note Added
Trigger when a note is added.
Agent Reassigned
Trigger when an agent is reassigned.
Plus 100s more
Create New Conversation
Start a conversation with a customer.
Send Message
Send a message within an active conversation.
Add Note to Conversation
Add an internal note to a Help Scout conversation
Add Note to Conversation
Add an internal note to a conversation.
Update Conversation Status
Change the status of an existing conversation.
Add Tag to Conversation
Add a new tag to categorize a conversation.
Close Customer Conversation
Close an open conversation with a customer.
Export Conversation History
Export a history of all conversations with a customer.
Plus 100s more

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